Subscriptions & Refunds

PlanBrix has three plans. Monthly limits count new items created (or emails sent, or Pola credits used) in each calendar month (Sri Lanka time) and reset on the 1st.

• Free: Free
• Pro: LKR 3,500 / month or LKR 25,200 / year
• Premium: LKR 5,000 / month or LKR 36,000 / year

Totals (clients, saved templates and open tasks) are limits on what you have at one time. If you move to a plan with lower limits, nothing is deleted: you keep everything, but can't add more until you are under the limit. Invoices already sent keep their layout. Pola credits: a typed message uses 1 credit and a voice message 2; creating something from a draft uses none.

Yearly billing costs 40% less than twelve monthly payments.

PlanBrix is in free beta. No payments are currently taken; all plans can be used at no cost. We will give at least 14 days' notice before billing starts.

Once billing starts:

• Paid plans are billed in advance, monthly or yearly, and renew automatically.
• Payments are processed by a third-party payment gateway. PlanBrix does not store your card details.
• We will give you at least 30 days' notice of any price change.

• You can cancel at any time. You keep access to your paid plan until the end of the period you have paid for.
• Downgrading never deletes your data. It only limits creating new items, for example new projects or invoices beyond the Free plan's monthly limits.

If a payment fails, we will let you know and give you a short grace period to update your payment details. If it is still unpaid after that, your workspace moves to the Free plan. Your data is kept.

If you are not happy, you can get a full refund if you ask within 7 days of your first payment for a plan. Otherwise we do not give refunds for partial billing periods, unless required by law.

To request a refund, email hello@planbrix.online from the email address you sign in with, and tell us which plan and payment it is about.